Terms and Conditions

1. Introduction: These terms and conditions govern the sale of jewellery and related products by Hari Vallabha Diamonds. By purchasing from us, you agree to these terms.
2. Product Information: All jewellery products are described accurately on our website or in-store. However, there may be slight variations due to photographic or display limitations.
3. Pricing: Prices are subject to change without prior notice. The price at the time of purchase will apply.
4. Payment Terms: Payment may be made via cash, card, digital wallets, UPI, or other accepted modes. Full payment is required before delivery unless stated otherwise.
5. Order Confirmation: Orders are confirmed only after successful payment and receipt of confirmation from Hari Vallabha Diamonds.
6. Gold & Precious Metal Rates: Prices are based on prevailing market rates on the day of purchase.
7. Making Charges: Making charges vary depending on design, weight, and labour.
8. Delivery: For home delivery, timelines will be communicated. We are not liable for delays caused by external factors.
9. Returns & Exchanges: Items can only be returned or exchanged if defective or with verified manufacturing issues. Custom-made jewellery is non-refundable.
10. Refunds: Refunds are processed only after verification and credited through the original payment method.
11. Jewellery Care: Customers are responsible for the care of purchased jewellery. Damages from misuse or negligence are not covered.
12. Purity & Certification: Purity is ensured per BIS or hallmark standards; certificates are provided where applicable.
13. Repairs & Services: Repairs are offered for jewellery purchased from us. Charges may apply for out-of-warranty services.
14. Liability: Hari Vallabha Diamonds is not liable for indirect or consequential loss arising from the use of our products.
15. Offers & Promotions: Discounts and offers cannot be combined unless specified.
16. Personal Information: Customer data is used only for order processing and communication, ensuring privacy compliance.
17. Force Majeure: We are not responsible for delays due to natural calamities, strikes, or other uncontrollable events.
18. Jurisdiction: Governed by the laws of India. Disputes fall under Hyderabad court jurisdiction.
19. Amendments: We reserve the right to modify these terms anytime without prior notice.
20. Acceptance: By making a purchase, you acknowledge that you have read and agreed to these terms.